Privacy Policy — Yellow Rose Trailer Rental

Information We Collect

When you make a reservation, we collect your name, email address, phone number, mailing address, and payment information necessary to process your reservation. Payment information is securely processed through Stripe. We may retain a payment method on file through Stripe for authorized incidental charges in accordance with our Rental Agreement and Terms & Conditions.

How We Use Your Information

We use your information to process reservations and payments, verify your identity, communicate regarding your reservation, send pickup, return, and check-in/check-out notifications, charge authorized incidental fees or damages as outlined in our Rental Agreement, and comply with applicable legal and tax requirements.

SMS Communications

By providing your phone number, you consent to receive text messages from Yellow Rose Trailer Rental related to your reservation, including booking confirmations, pickup/return reminders, and check-in/check-out notifications. Message frequency varies based on your rental activity. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for assistance. We do not share your mobile phone number with third parties for marketing purposes.

Payment Information

Payments are securely processed through Stripe. We do not store your full credit card information on our servers. A payment method may be retained securely through Stripe for authorized incidental charges permitted under our Rental Agreement.

Information Sharing

We do not sell or rent your personal information. We may share your information only with trusted service providers who help us operate our business, such as Stripe for payment processing, Google services used to display customer reviews, SMS and email providers for reservation notifications, and government authorities when required by law.

Data Security

We take reasonable administrative and technical measures to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to protect your information using commercially reasonable safeguards.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your experience. You can control cookie settings through your web browser.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal and business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

Questions about this Privacy Policy may be sent to bookings@yellowrosetrailerrental.com or by calling (817) 592-9776.